Terms and Conditions for Raffle Winners and Prizes

By participating in our raffle activities, all entrants and winners agree to comply fully with the following terms and conditions. Please read carefully to ensure a smooth and fair experience for everyone. Participation constitutes your full and unconditional agreement to these terms, and the decisions of Swifties Iloilo, which are final and binding in all matters related to the raffle.

1. Eligibility and Participation

• Participants must meet the eligibility criteria specified for each raffle event. Criteria may include but are not limited to age restrictions, location, and valid proof of identity.

• Entry into the raffle constitutes acceptance of these Terms and Conditions and acknowledgment that you are eligible under all applicable laws and guidelines.

• Swifties Iloilo reserves the right to verify the eligibility of any winner before prize distribution, including the right to request official identification, proof of entry, or additional supporting documents.

• Multiple entries per individual may or may not be allowed depending on specific raffle guidelines. Any fraudulent or tampered entries will be disqualified.

2. Prize Notification and Verification

• Swifties Iloilo will make reasonable efforts to contact winners within a specified timeframe, typically within 48–72 hours after the draw.

• Winners are required to complete the verification process by providing the requested identification or confirmation details, which may include a government-issued ID, screenshots of entries, or other qualifying information if necessary. Standard verification will typically involve confirming the stub number and providing basic personal information.

• Failure to submit complete and accurate verification documents may result in disqualification or forfeiture of the prize.

3. Verification Timeframe and Forfeiture

• Winners must complete the verification process within 24 hours from the time of the final notification. This includes responding to our message and submitting any required documents.

• Failure to respond or complete the verification within this 24-hour period will result in automatic forfeiture of the prize, with no exceptions unless officially extended by Swifties Iloilo in writing.

• Additionally, if a prize remains unclaimed 48 hours after the communication containing the claiming instructions has been sent, the prize will be deemed forfeited.

• Forfeited prizes will be considered void and will no longer be redistributed or reissued by Swifties Iloilo. Prizes may be retained for internal use, canceled entirely, or reserved for future raffles at Swifties Iloilo’s sole discretion.

• No refunds, replacements, or compensation will be provided for forfeited prizes under any circumstances.

4. Prize Acceptance and Use

• Prizes are non-transferable and must be accepted as awarded. Substitution, exchange, or conversion to cash is not permitted unless explicitly stated.

• Swifties Iloilo is not responsible for any loss, damage, delay, theft, or misuse of the prize after acceptance. Recipients assume all risks and responsibilities upon receipt.

• Some prizes (e.g., digital subscriptions, event tickets, merchandise) may have expiration dates or usage limitations. It is the winner’s responsibility to activate or redeem their prize within the specified validity period.

• Winners must comply with any additional terms related to the prize provider (e.g., Disney+ and Canva subscription terms), including but not limited to usage restrictions, privacy rules, and account conduct policies.

• Certain prizes may require internet access, compatible devices, or additional subscriptions not included with the awarded prize.

5. Privacy and Data Use

• Personal information collected from raffle entrants and winners will be used solely for raffle administration purposes and other relevant services outlined in our Privacy Policy. This includes winner notifications, public announcements, prize distribution, and internal analytics.

• By participating, entrants acknowledge that their personal information will be handled in accordance with our Privacy Policy.

• Entrants’ information will not be sold or shared with third parties for unrelated purposes.

• Winners may be featured on Swifties Iloilo’s social media, newsletter, or website as part of the prize announcement unless explicitly requested otherwise.

6. General Conditions

• Swifties Iloilo reserves the right to cancel, suspend, or modify the raffle or these Terms and Conditions at any time without prior notice, especially in cases of force majeure, system failures, suspected fraud, or unforeseen circumstances.

• Decisions by Swifties Iloilo regarding any aspect of the raffle, including interpretation of rules, eligibility, and prize assignment, are final and binding.

• Swifties Iloilo is not liable for any technical failures, lost entries, incomplete data, communication delays, or other issues caused by third-party systems, human error, or outside interference.

• The raffle is subject to all applicable local laws and regulations. Void where prohibited.

7. Disqualification

• Any attempt to tamper with or abuse the raffle process, including submitting false information, using bots, or impersonating others, may result in disqualification without notice.

• Swifties Iloilo reserves the right to disqualify any participant or winner who violates these Terms and Conditions, engages in dishonest or harmful behavior, or brings disrepute to the organization.

• Disqualified entrants forfeit any claims to prizes, participation, or refund.

Contact Information

For any questions or concerns regarding these Merch & Event Ticket Refund Policy, please contact us at contact@swiftiesiloilo.com.  

Acknowledgement

By entering and participating in the raffle, you acknowledge that you have read, understood, and agreed to these Terms and Conditions in full.

Swifties Iloilo reserves the right to update or modify this Terms and Conditions for Raffle Winners and Prizes at any time, without prior notice. Any changes will become effective immediately and participants are encouraged to review this notice regularly to stay informed of any changes.

Continued participation in our events or use of any of our services, including ticket reservations, online registration, or digital community engagement, following the posting of modifications constitutes your acceptance of the updated terms.

Updated by Swifties Iloilo on June. 1, 2025